Frequently Asked Questions
General Information
A: We partner with hospitals, outpatient clinics, surgical centers, rehabilitation facilities, long term care centers, and specialty practices to provide highly skilled healthcare professionals.
A: We place a wide range of healthcare roles in medical facilities, including:
- Registered Nurses (RNs)
- Licensed Practical Nurses (LPNs)
- Certified Nursing Assistants (CNAs)
- Medical Assistants
- Respiratory Therapists
- Physical, Occupational, and Speech Therapists
- Post-operative care specialists
- Administrative and support staff
A: Yes. We offer per diem, contract, and temp-to-perm.
A: We offer a wide range of services, including personal care assistance, companionship, post-operative care, medication reminders, light housekeeping, meal preparation, and specialized care for individuals with chronic illnesses or disabilities.
A: Home care focuses on non-medical services like personal care, companionship, and daily living support. Home health care involves skilled nursing and medical services provided by licensed healthcare professionals such as RNs, therapists, and medical assistants.
A: Our services are ideal for seniors, individuals recovering from surgery, those with disabilities, people with chronic conditions, and families needing respite care for their loved ones.
For Healthcare Facilities
A: We specialize in rapid response staffing. In most cases, we can provide qualified candidates within 24 to 48 hours, depending on the role and your requirements.
A: All candidates undergo a comprehensive vetting process that includes:
- Background and reference checks
- License and credential verification
- Skills assessments
- Drug screenings
- Compliance with federal and state healthcare regulations (including HIPAA and OSHA)
A: Yes. We ensure every healthcare professional meets compliance standards, including vaccinations, continuing education, and active licensure.
A: Absolutely. We provide round-the-clock coverage, including holidays and weekends, to ensure seamless patient care.
A: While we are based in Arizona, we offer staffing services nationwide and can support multi location healthcare systems.
For Healthcare Professionals
A: Simply complete our online application or schedule a call with our recruiter. After an interview and credential verification, you’ll be added to our network and matched with opportunities that fit your skills and preferences.
A: Yes! We provide flexible scheduling including part-time, full-time, per diem, and contract
work to match your lifestyle and career goals.
A: We offer:
- Competitive pay rates
- Direct deposit and weekly pay
- Flexible scheduling
- Professional development opportunities
- Access to exclusive job placements
A: Yes. We provide resources and guidance for maintaining active licenses and certifications and
can help connect you to continuing education programs.
Costs and Contracts
A: Our pricing depends on the type of role, shift length, and level of expertise required. We provide customized quotes tailored to your facility’s needs and budget.
A: Most positions require a minimum of 4-hour to 8-hour shifts, but we are flexible and can work with your specific requirements.
A: Yes, we specialize in strategic workforce planning and can develop long-term partnerships to support your growth and operational goals.
Quality and Safety
A: We focus on hiring top-tier healthcare professionals and provide ongoing training, performance reviews, and client feedback systems to ensure excellence in patient care.
A: Yes. We strictly adhere to HIPAA, OSHA, and state healthcare regulations, ensuring both patient and employee safety.
A: We offer a satisfaction guarantee. If a placement isn’t the right fit, we’ll work quickly to provide a replacement at no additional cost.
Cost and Payment
A: Costs vary depending on the type of care, hours needed, and level of service required. We offer customized care plans to fit different budgets and needs.
A: Yes. We work with various insurance providers and government programs. We also offer private-pay options and can guide you through the payment process.
A: There are no hidden fees. Any additional costs, such as mileage for errands, will be discussed upfront.
Getting Started
A: Simply contact us to schedule a free in-home consultation. During this meeting, we will assess your needs and create a personalized care plan.
A: Services can typically begin within 24-48 hours after the initial consultation, depending on caregiver availability and your needs.
A: Yes, we offer flexible scheduling, including part-time, full-time, and around-the-clock care.
Client Safety and Satisfaction
A: We follow strict safety protocols, conduct routine check-ins, and provide ongoing caregiver training. Our care coordinators also monitor client well-being closely.
A: If you are unhappy for any reason, we will work with you to quickly find a better match. Your satisfaction is our priority.
A: Absolutely. We strictly follow HIPAA guidelines and maintain client privacy at all times.
Specialized Care
A: Yes. Our caregivers are specially trained to provide compassionate care for individuals with memory-related conditions, ensuring safety and support.
A: Yes. We assist with mobility, wound care reminders, medication reminders, and follow-up appointment coordination to support recovery.